Who we are:

At InteLogix, we know that with the right support, people and clients have the power to progress in incredible ways. For over 65 years, InteLogix  has been trusted by a diverse portfolio of clients to provide a full suite of contact center solutions. With over 7,000 employees throughout the Americas and the Philippines, we make lives better; we engage, listen, and resolve consumer concerns and obligations with empathy and innovation.

What’s the Role About?

If you like to solve problems and interact with people from across the country or maybe just a few towns over, this is the spot for you! 

In this role, you will be a creative financial collections problem solver, results oriented and possesses above average emotional IQ to connect, negotiate, influence, and provide solutions. Our team supports a niche segment of very special customers.

• Make outbound financial collection calls in addition to taking incoming calls to/from customers and persuade customers to make payments on the past due account
• Review delinquent account records to determine which customers must be contacted for collection of overdue amounts
• Provide quality, professional and prompt service to all customers

What’s in it for YOU?

• Early access to earned wages via PayActiv
  • Access to 50% of earned wages up to $500 per pay period
• Full-time, non-seasonal
• Paid training
• Advancement opportunities (management training program)
• Employee discounts
• ExtensiveBenefits Package
  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • 401(k) Investments

Salary Range: $18.33 to $19.26 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

In addition to delivering extraordinary service on calls in a fast-paced, structured environment, you may:

• Always have at least 2 days off in a row
• Support customers in both English and Spanish between the hours of 6 AM to 6 PM, Monday - Friday 
• Training Hours: 8am-5pm (Duration- 3 weeks)
• Service back-to-back phone calls with customers throughout the entirety of your shift
• Have computer technology savviness with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone

What We Look for in a Candidate:

• 18 years or older
• High School Diploma or GED
• Strong verbal and written communication skills in both English and Spanish
• Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions
• Superb attendance, so you can be there when our customers need us

We believe in equal access to opportunity.

Our team is like the world we live in. Our people come from all different backgrounds, races, genders and orientations and we love it all. We pride ourselves on being inclusive, welcoming and delivering on the promise of equity. We’re proudly an Equal Opportunity Employer - making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.