InteLogix is seeking a Senior Customer Service Representative to support one of our tolling clients, NC Quick Pass (NCQP). In this role, you will support the NCQP Marketing team by assisting with scheduling and conducting events aimed at promoting the NCQP program and facilitating account conversions and transponder sales. This role offers a valuable opportunity to collaborate with both Marketing and Operations, gaining hands-on experience in promoting and selling NCQP transponder products. Positions are available on both a full-time and part-time basis, involving a combination of promotional activities and other tasks. Flexibility is required, as the role may entail evening and weekend work to staff events as necessary, with the majority of outreach hours occurring on Saturdays and some Sundays. Responsibilities of this role include; actively participating in and managing outreach events, marketing the NC Quick Pass program and handling tasks related to account management, such as customer service, account reconciliation, and account conversion. During non-promotional periods, individuals may be assigned production tasks, which can be performed either remotely or in the office, including casework, image review, and correspondence review.
Who we are:
At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference.
What’s the Role About?
If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you!
In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.
What’s in it for YOU?
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All job offers are contingent upon completion of drug screen and background checks.
InteLogix is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.