InteLogix is seeking remote Customer Service Representatives in California to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. This position involves handling inquiries, resolving issues, and ensuring customer satisfaction

Who we are:

At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference.

What’s the Role About?

If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you!

In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.

• Are you energetic, enthusiastic with an engaging personality?
• Are you driven to deliver effective results while providing excellent customer service?
• Do you have extraordinary communication skills?

What's in it for you?

• Monthly $50 internet subsidy provided
• This position pays $18/hr
• Early access to earned wages via PayActivAccess to 50% of earned wages up to $500 per pay period
• Paid training
• Work from Home
• Equipment provided
• Extensive Benefits Package Medical, Dental, Vision Insurance, 401k and paid time off

• Respond to customer inquiries via phone, email, and live chat
• Provide information about SNAP EBT transactions to customers
• Assist with account updates
• Conduct outbound calling campaigns to engage with customers
• Perform data entry and maintain customer records accurately
• Analyze customer feedback to improve services
• Communicate effectively in English, Spanish is a plus

• Previous experience in customer service or a related field preferred
• Excellent communication skills in English
• Strong sales skills with the ability to upsell products or services
• Proficient in data entry and CRM software
• Ability to analyze customer needs and provide suitable solutions
• Verification of at least a high school diploma or GED
• Must be 18 years of age or older
• Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions
• Must live in the state of California

All job offers are contingent upon completion of drug screen and background check.