InteLogix is seeking a remote Customer Service Representative in the Kingston, New York area. In this role, you will field inbound calls from customers of a fiber-optic internet service provider. The customers may need support with billing, account updates, or technical support. You will provide assistance, resolve issues, and upsell products or services. The ideal candidate will have excellent communication skills, problem solving abilities, sales experience, and a customer-focused mindset.
Schedule: 10:30am-7pm EDT or 1:30pm-10pm EDT...
InteLogix is seeking an Assistant Operations Manager to support a team of 8-15 Customer Account Representatives, responsible for supporting overall performance achievement, supporting career path and development, conducting performance reviews, and ensuring compliance with all company policies and legal regulations. Additionally, in this role, the Assistant Operations Manager will assist in the efficient operation of the collection office, training new team members, coordinating and collaborating with other departments and helping to maintain a positive working environment.
InteLogix is seeking a remote Collections Representative to join our organization. In this role, you will be responsible for resolving dlinquent customer accounts while providing quality customer service on inbound and outbound calls.
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